Terms of Use

Effective Date: 7/11/25
Vida Balance Counseling LLC 
Location: Phoenix, Arizona
Website: VidaBalanceCounselingLLC.com

 

1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, please do not use this site.

These Terms of Use apply to all visitors, users, and others who access or use the site.

 

2. Informational Purposes Only

The content on this website is provided for general informational and educational purposes only. It is not intended as a substitute for professional mental health diagnosis, advice, or treatment.

Visiting this site or using its contact forms does not establish a therapist-client relationship. A formal therapeutic relationship is only established after an initial consultation and completion of informed consent and intake documents.

 

3. Telehealth Services

While I offer therapy services via secure telehealth platforms, those services are not delivered through this website. Telehealth sessions are conducted using HIPAA-compliant tools, and any personal health information (PHI) is protected according to federal privacy laws.

Do not submit sensitive or clinical information through this website's contact form, as it is not encrypted for PHI.

 

4. Emergency and Crisis Situations

This website is not monitored in real time and is not intended for use in emergencies. If you are experiencing a mental health crisis, suicidal thoughts, or require immediate assistance, please call 911 or go to your nearest emergency room.

You can also contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

 

5. Intellectual Property

All content on this website—including text, graphics, logos, images, and downloadable materials—is the property of Karen Castro, LPC unless otherwise noted, and is protected by copyright laws. Unauthorized reproduction, distribution, or use of content without written permission is prohibited.

 

6. Third-Party Links and Tools

This website may contain links to third-party websites or embedded tools (e.g., for scheduling or secure client portals). These services are provided for your convenience, but I do not control and am not responsible for their content or privacy practices. Please review their terms and privacy policies separately.

 

7. Limitation of Liability

Karen Castro, LPC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from your use of—or inability to use—this website. This includes reliance on any information presented here or on linked external sites.

 

8. Modifications

I reserve the right to modify these Terms of Use at any time. Any changes will be posted on this page with an updated effective date. Continued use of the website after such changes constitutes your acceptance of the revised terms.

 

9. Contact

If you have any questions about these Terms of Use, you may contact:

Karen Castro, LPC
KCastro@VidaBalanceCounselingLLC.com
(602) 362-9743
Phoenix, Arizona